Please read these Terms & Conditions carefully before registering or using the done99 platform. By creating an account, you confirm that you have read, understood, and agreed to all terms stated herein.
done99 is strictly an adult platform. Users must be 18 years of age or older to register, deposit, or participate in any game or betting activity on the platform.
Each individual may hold only one done99 account. Duplicate accounts are prohibited and will result in account suspension and forfeiture of any associated balances.
All bonuses at done99 are subject to wagering requirements. Abuse of promotional offers, including multi-accounting or collusion, results in permanent disqualification.
done99 requires identity verification (CNIC) before processing withdrawals. KYC protects all players and ensures the platform is not used for money laundering or fraud.
Fraud, collusion, match manipulation, bot usage, and chargebacks are strictly prohibited on done99 and will result in immediate account closure and legal referral.
done99 provides deposit limits, cool-off periods, and self-exclusion tools. Players experiencing gambling-related harm are encouraged to use these tools immediately.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", or "you") and done99 ("done99", "we", "us", or "the Platform") governing your use of the done99 website, mobile platform, and all associated services. By accessing done99, creating an account, or placing any bet or wager, you confirm that you have read these Terms in their entirety, that you understand them, and that you unconditionally agree to be bound by them.
If you do not agree with any part of these Terms, you must not register an account or use the done99 platform in any capacity. done99 reserves the right to modify these Terms at any time. Continued use of the platform following notification of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.
To register and maintain an account on done99, you must satisfy all of the following eligibility requirements:
done99 reserves the right to decline any registration application at its sole discretion, without obligation to provide reasons.
You are solely responsible for maintaining the confidentiality of your done99 account credentials, including your username and password. You must not share your login information with any other person under any circumstances. done99 will not be liable for any loss or damage arising from your failure to keep your credentials secure.
All activity conducted through your done99 account — including bets placed, withdrawals requested, and personal information submitted — is deemed to have been authorised by you. If you suspect that your account has been accessed without your authorisation, you must notify done99 support immediately at [email protected] or via live chat.
done99 may implement session timeouts, device verification, or two-factor authentication requirements at any time as security measures. Failure to complete such verification may result in temporary restriction of account access.
done99 accepts deposits and processes withdrawals through the following approved payment channels: JazzCash, Easypaisa, HBL bank transfer, UBL bank transfer, Meezan Bank, Bank Alfalah, USDT TRC20, and Skrill. All transactions are processed in Pakistani Rupees (PKR) unless otherwise specified.
done99 reserves the right to withhold withdrawal processing pending the outcome of any fraud investigation, dispute resolution process, or regulatory inquiry.
done99 offers various promotional bonuses including welcome bonuses, deposit match bonuses, free bets, cashback offers, and loyalty rewards. All bonuses are subject to the following general conditions unless the specific promotion terms specify otherwise:
All bets and wagers placed on done99 are governed by the specific game rules and sports betting rules applicable to each product. In the event of any ambiguity or dispute regarding a specific game outcome, done99's records of the transaction shall be the definitive reference.
The following activities are strictly prohibited on done99 and will result in immediate account suspension, forfeiture of balances, and, where applicable, referral to law enforcement:
All content published on the done99 platform — including but not limited to the done99 name and logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive property of done99 or its licensed suppliers and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable licence to access and use the done99 platform for personal entertainment purposes only. You may not reproduce, distribute, modify, reverse-engineer, or create derivative works from any done99 content without prior written consent from done99.
To the maximum extent permitted by applicable law, done99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of data, or loss of profits.
done99 does not warrant that the platform will be continuously available, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. You acknowledge that internet connectivity issues, third-party payment delays, and game provider outages are outside done99's direct control.
done99 is committed to promoting responsible gaming. The platform provides a suite of player protection tools accessible from account settings:
If you are concerned about your gambling behaviour, done99 strongly encourages you to review the Responsible Gaming page and to make use of the available tools. done99 does not permit the creation of a new account during an active self-exclusion period.
Gambling involves financial risk. done99 strongly advises all players to set strict personal budgets and to never gamble with funds they cannot afford to lose. This platform is for entertainment only and is not a source of income.
done99 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, chargebacks, or any activity that done99 reasonably considers harmful to the platform or its users.
Upon closure of an account for cause, any bonus balances, promotional credits, or winnings derived from prohibited activities will be forfeited. Real-money deposit balances may be returned to the player subject to completion of any outstanding KYC requirements and the outcome of any investigation.
You may close your done99 account at any time by contacting [email protected]. Account closure does not affect any obligations that arose prior to the closure date.
done99 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered users via email or via a prominent notice on the done99 platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of done99 after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the platform and may request account closure by contacting done99 support.
These Terms shall be governed by and construed in accordance with the laws applicable to done99's operating jurisdiction. Any dispute arising from these Terms or your use of the done99 platform shall first be subject to good-faith negotiation between you and done99.
If a dispute cannot be resolved through negotiation within 30 days of written notification to done99, the parties agree to submit the matter to binding arbitration. done99's decisions on matters within its operational authority — including bet settlement, bonus eligibility, and account suspension — are final subject to the dispute process described herein.
For any queries relating to these Terms and Conditions, or for any account, payment, or responsible gaming matter, you may contact the done99 support team through the following channels:
done99 support operates in English and is available around the clock, including during PSL match days and public holidays in Pakistan.
Cricket betting, live casino, slots, and more — all in PKR, all in English, with full player protection tools built in.
Gambling can be addictive. Please play responsibly. done99 is strictly for users aged 18 and above. Ensure online gambling is lawful in your jurisdiction.